Shipping and Warranty

Shipping Information

Local Order USA

  • Free postage via Fed Ex.
  • Delivery within 3-6 working days.

International Orders. All other countries except USA .

  • Postage via Fed Ex.
  • Flat postage rate of $25.
  • Delivery is within 5 to 15 working days.

 

Warranty Claims

  • All connectors can be replaced ONCE at no charge, within one year from date of purchase (proof of purchase must be shown). Contact info@nukeoptics.com. We will send the replacements using normal registered mail (not chargeable). Express Shipping is chargeable.
  • PP, HIP lenses can be replaced at $19 ONCE within one year from date of purchase. HIPP lenses can be replace at $29 ONCE within one year from date of purchase. Please follow the below mentioned steps for lens replacement. Once approved we will email you a code which will allow you to buy the lenses online at $19.
  • You may email the details to info@nukeoptics.com as follows
  • Name
  • email
  • Online order number or photo of store receipt number
  • model
  • Date of Purchase
  • Photo of lenses
  • Alternatively you may visit pioneer junction 3 soon lee street #06-06, during normal operating hours to fix it.

Returns & exchanges

Must be done within 15 working days from the time item is received or bought. You may return or  exchange the product to one of similar dollar value or you may top it up if the value of the product is higher or you may request for store credit. No refunds allowed. You may email info@nukeoptics.com

  • Returns and exchanges address
    • Nuke Optics, Pioneer junction 3 soon lee street #06-06, Singapore 627606.
    • Customer is in charge of return shipping
    • Nuke Optics We will send the exchanged product using normal registered mail (not chargeable). Express Shipping is chargeable to customer.

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